A
phenomenon that has come upon the 'burbs of middle class America is
Fro-Yo, also known as frozen yogurt. It has captivated the taste buds
of the neighborhoods where little exists to be excited about. In
Buffalo Grove, the opening of 'Yogurt-Land' has proven to be the new
epicenter of community assembly. It must be said that the Yogurt-Land
that is the center of this piece is located in Wheeling, but on the
very edge and services more in Buffalo Grove.
In
Robert D. Putnam's “Bowling Alone,” he describes how Americans
are losing stock in “social capital.” In that, according to his
website: “Putnam
shows how we have become increasingly disconnected from family,
friends, neighbors, and our democratic structures– and how we may
reconnect. Putnam warns that our stock of social
capital–
the very fabric of our connections with each other, has plummeted,
impoverishing our lives and communities.” It is true, there are
indeed fewer bowling leagues, and fewer places where my personal
community of Buffalo Grove is incredibly fractured socially. There is
no sense of Buffalo Grove pride, no sense of “Buffalo
Groveness.”
I
believe there has been a breakthrough in the increasing descent of
that sense of community here, it lies with fro-yo, and the masses
that enjoy it's magical powers.
'Yogurt-Land'
is a franchise founded in Fullerton, California. They've got an
assortment of flavors and toppings but we'll address this later. It's
opening wasn't necessarily a big thing, like a Sonic or Hardee's in
some rural town in Arkansas. It is the new iteration of Dairy Queen.
The soft serve giant of Dairy Queen was coincidently founded in the
1940's in Joliet, Illinois. After years in existence it has
diversified their menu and sells hot dogs and burgers now. In the
1950's and 1960's it was a really trendy place to hang out. In 2012
no one hangs out at the Dairy Queen.
When
one approaches Yogurt-land in Buffalo Grove it becomes very apparent
that there is no adequate seating for the amount of customers. This
is a testament to the popularity of the place. The line on occasion
stretches out the door yet people succumb to the rules of patience to
get a taste of the of the stuff. Upon entry into the line some
consistent behaviors can be noticed. In occupying a place in line,
some customers are on their phones desperately trying to alter the
perception of time to make it go faster. Other customers,
particularly there with a companion of multiple people engage in
conversation which forfeits its right to privacy because of the cozy
nature of the store. Often times you'll hear fro-yo veterans
suggesting flavors. There are 16 flavors to choose from, but arguably
15 aren't so good.
Diverse Line Wating |
In
my humble opinion “plain tart,” is by far the best flavor. No
other flavor is in the same position. Philosophically speaking, all
of the flavors are indeed made from a base of plain tart, so
everything has an additive of some kind, be it “salted pecan
caramel,” or “smores.” There is a large aptitude for failure
here among all the flavors except plain tart. It has no additives in
the sense that it's flavor isn't tweaked unnaturally. As a base it is
sour plus a kick and tastes exactly like kefir. Any other flavor one
chooses is a perversion of the best flavor because all the flavors
include plain, right? Furthermore customers have a choice to add
toppings, from fruit, to crushed butterfingers to fruity pebbles.
There is a larger variety of toppings than flavors, which would be
overkill on any other flavor except for the plain tart. Getting
marshmallows and chocolate on the “smore,” flavor would be
overkill.
The
fascinating thing about the wait is that everyone waits in line,
walking past every self serve fro-yo dispenser. Line cutters are
frowned upon, it makes for a poor experience on both ends. Waiting in
line conjures up a hunger and excitement that is quenched upon
purchase. That wait has naturally been established in the line and is
subconsciously crucial to the experience. If one cuts he or she then
waits less and this quench does not satisfy to it's full potential,
and the person behind said cutter has to wait longer which infringes
on his or her window of quenchable opportunity. It is basically
incredibly distasteful for obvious reasons to cut in line.
Also
sampling needs to be prompt and appropriate, There is no need for 16
samples (especially since plain is by far the best). It holds up the
line and exposes ones selfishness and indecision publicly to a severe
social detriment. Two samples is appropriate.
Topping
selection is also something of a process. It needs to be quick,
because it can hold up the line, and due to the no cutting principle
it has no remedy to people who take their time. I would not prescribe
a limit on selection, rather I'd suggest being able to pick those
toppings as fast as possible.
The
one thing to avoid is being in line behind small children. This can
be a nightmare that has the very real capacity to delay fro-yo
dispensing because children have an excuse to try every flavor and
every topping: they're kids yo. If at any point one realizes that
they may have to wait behind children it may be advisable to go
outside and wait for them to finish. It is incurable obstacle to the
fro-yo experience that is better dealt with by excusing oneself for
ten minutes.
After
purchase patrons generally like to eat outside, which has forced the
fro-yo enthusiasts to invade the parking lot and surrounding
sidewalks. People sitting on curbs, spooning fro-yo and socializing
has brought back sentiments of that Dairy Queen hangout of yore. The
demographics are not something one can categorize. Tall people, short
people, skinny people, fat people, brown, yellow and purple people
and some Jews all go to this place. Buffalo Grove in its entirety has
been frequenting this place which shows the unique nature of it:
Yogurt-Land by and large promotes real diversity in the community.
Yogurt-Land
is the poppin' place these days. It's not a trendy thing either, it
is really how good the fro-yo actually is. One would be fallacious to
say that something better exists. The cultures and probiotics are not
the only healthy thing going on with this place. It's the
identifiable social capital of Buffalo Grove that's rising in stock.
I'd invest and argue you should too.
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